Position title
Patanjali Recruitment 2023 - All India Jobs - Customer Service Manager Post
Job Location
India
Remote work from: India
Base Salary
USD15,000-USD21,000 Per month
Qualifications
Bachelor Degree
Employment Type
Full-time
Description
Patanjali Recruitment 2023
Patanjali is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that Patanjali's customers receive the highest level of service possible.
Patanjali Jobs Near Me
Responsibilities
- Manage and develop a team of customer service representatives
- Develop and implement customer service policies and procedures
- Oversee the day-to-day operations of the customer service department
- Resolve customer complaints and issues
- Ensure that customers receive a high level of service
- Track and analyze customer service metrics
- Report on customer service performance to senior management
Patanjali Jobs Near Me
Skills
- Excellent customer service and communication skills
- Strong leadership and management skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and office software
- Knowledge of Patanjali products and services (a plus)
Qualifications
- Bachelor's degree in business administration or a related field
- 2+ years of experience in a customer service management role
Experience
- Experience in managing and developing a team of customer service representatives
- Experience in developing and implementing customer service policies and procedures
- Experience in resolving customer complaints and issues
- Experience in tracking and analyzing customer service metrics
- Experience in reporting on customer service performance to senior management
Hiring organization
Date posted
October 25, 2023
Valid through
March 31, 2024
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