Position title
Patanjali Recruitment 2023 - All India Jobs - Customer Service Manager Post
Job Location
India
Remote work from: India




Base Salary
USD15,000-USD21,000 Per month
Qualifications

Bachelor Degree

Employment Type
Full-time





Description

Patanjali Recruitment 2023

Patanjali is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that Patanjali's customers receive the highest level of service possible.

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Responsibilities

  • Manage and develop a team of customer service representatives
  • Develop and implement customer service policies and procedures
  • Oversee the day-to-day operations of the customer service department
  • Resolve customer complaints and issues
  • Ensure that customers receive a high level of service
  • Track and analyze customer service metrics
  • Report on customer service performance to senior management



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Skills

  • Excellent customer service and communication skills
  • Strong leadership and management skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using computers and office software
  • Knowledge of Patanjali products and services (a plus)

Qualifications

  • Bachelor's degree in business administration or a related field
  • 2+ years of experience in a customer service management role

Experience

  • Experience in managing and developing a team of customer service representatives
  • Experience in developing and implementing customer service policies and procedures
  • Experience in resolving customer complaints and issues
  • Experience in tracking and analyzing customer service metrics
  • Experience in reporting on customer service performance to senior management
Important Links

Find the Link in Apply Now Button



Date posted
October 25, 2023
Valid through
March 31, 2024
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Position: Patanjali Recruitment 2023 - All India Jobs - Customer Service Manager Post

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