Yes Bank Recruitment 2023

Yes Bank is looking for a passionate and customer-oriented Call Center Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for answering customer calls, providing information and assistance, and resolving customer issues.

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Responsibilities:

• Answer customer calls promptly and professionally
• Provide information and assistance on Yes Bank's products and services
• Resolve customer issues in a timely and efficient manner
• Escalate complex issues to supervisors for further assistance
• Maintain accurate and up-to-date customer records

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Skills and Qualifications:

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer relationship management (CRM) software
• Knowledge of Yes Bank's products and services (a plus)

Qualifications

• High school diploma or equivalent
• Fresher