Bachelor's Degree
Lenskart Recruitment 2024
Lenskart is a leading eyewear brand committed to providing innovative and high-quality eyewear solutions to our customers. As a customer-centric organization, we are seeking a dedicated and empathetic individual to join our team as a Customer Care Agent.
Lenskart Careers
- Customer Assistance:
- Respond promptly and professionally to customer inquiries through various channels, including phone calls, emails, and chat.
- Provide accurate information regarding product details, order status, and general inquiries to ensure customer satisfaction.
- Resolve customer complaints efficiently, ensuring a positive resolution and maintaining a high level of customer service.
- Order Management:
- Process orders, returns, and exchanges with precision, ensuring accuracy in product selection, pricing, and delivery details.
- Collaborate with other departments to track and update customers on the status of their orders.
- Proactively identify and resolve any issues that may arise during the order fulfillment process.
- Product Knowledge and Upselling:
- Stay informed about Lenskart's product range, promotions, and policies to provide accurate and up-to-date information to customers.
- Identify opportunities for upselling or cross-selling based on customer needs and preferences.
- Effectively communicate the value of additional products or services to enhance the overall customer experience.
If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs
Lenskart Jobs Near Me
Skills:
- Excellent Communication:
- Strong verbal and written communication skills.
- Ability to convey complex information in a clear and concise manner.
- Problem-Solving:
- Analytical mindset with the ability to identify and resolve customer issues efficiently.
- Proactive approach to addressing challenges and finding innovative solutions.
- Customer Focus:
- Empathy and patience in dealing with customer inquiries and complaints.
- Strong commitment to delivering exceptional customer service.
Tags:
Lenskart recruitment, Lenskart jobs, Lenskart job vacancy, Lenskart work from home, Lenskart jobs for freshers, Lenskart hiring 2024, Lenskart work from home jobs, Lenskart data entry jobs, Lenskart for freshers 2024, Lenskart career, Lenskart jobs 2024, Lenskart recruitment, Lenskart job vacancy, Lenskart recruitment 2024