Mother Dairy New Job

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Officer. The ideal candidate will be a recent graduate or someone looking to break into the field of customer service.

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Responsibilities:

Handle customer inquiries and complaints via phone, email, or social media.
Provide information about our products and services.
Process orders and ensure timely delivery.
Maintain a high level of product knowledge and stay updated on new products.
Provide feedback on customer service processes and customer satisfaction.

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Skills:

Excellent communication and interpersonal skills.
Ability to handle stressful situations and remain calm.
Good organizational and multitasking abilities.
Familiarity with CRM systems and practices.
Proficiency in English; knowledge of additional languages is a plus.

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