Bachelor’s Degree
Flipkart Recruitment 2024
We are seeking a dedicated and detail-oriented Customer Care Associate to join our team. You will be responsible for providing excellent customer service to our clients, resolving customer issues, and maintaining high customer satisfaction.
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Responsibilities:
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- Handle customer inquiries and resolve them promptly and professionally.
- Maintain a high level of product knowledge to provide accurate information to customers.
- Develop strong relationships with customers to encourage loyalty and repeat business.
- Coordinate with internal departments to ensure customer needs are met.
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Skills:
- Proven experience in a customer service role.
- Excellent communication skills with a customer service orientation.
- Strong problem-solving abilities.
- Proficiency in MS Office and customer service software.
Tags
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