Flipkart Recruitment 2024

We are seeking a dedicated and empathetic Customer Service Executive to join our team at Flipkart. This role is an excellent opportunity for someone looking to start their career in the fast-paced world of e-commerce.

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Responsibilities:

1. • Customer Service: Handle customer inquiries and complaints via phone, email, or in-person.
   • Problem Solving: Identify and assess customers’ needs to achieve satisfaction.
   • Product Knowledge: Stay informed about the company’s products and services to provide accurate information to customers.
   • Record Keeping: Keep records of customer interactions and transactions.

   

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Skills:

1. Communication: Excellent verbal and written communication skills.
2. Problem-Solving: Ability to handle customer issues promptly and accurately.
3. Computer Skills: Proficiency in using e-commerce software and MS Office Suite.

Tags

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