Rapido Recruitment 2024

As a Customer Marketing Manager at Rapido, you will play a pivotal role in enhancing customer satisfaction and driving brand loyalty. Your focus will be on creating exceptional experiences for our existing customers, fostering strong relationships, and maximizing customer engagement.

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Responsibilities:

1. Marketing Strategy:
   • Develop and execute customer-centric marketing strategies.
   • Collaborate with cross-functional teams to align marketing efforts with business goals.
2. Customer Success:
   • Champion the success of our existing customers.
   • Understand their needs, pain points, and aspirations.
   • Create personalized communication to enhance their experience.
3. Campaign Management:
   • Plan, execute, and measure marketing campaigns targeting existing customers.
   • Leverage various channels (email, social media, etc.) to engage and retain customers.

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Skills:

1. Bachelor’s degree in Marketing, Business, or a related field.
2. X years of experience in marketing, preferably with a focus on customer engagement.
3. Proficiency in data analysis and reporting.

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