Snapdeal Recruitment 2024

As a Customer Service Supervisor at Snapdeal, you will be responsible for leading a team of customer service representatives, ensuring that all customer inquiries and complaints are handled effectively and efficiently.

Snapdeal Jobs Near Me

Responsibilities:

1. Team Leadership: Supervise and manage a team of customer service representatives.
2. Customer Service: Ensure that all customer inquiries and complaints are resolved in a timely and satisfactory manner.
3. Training and Development: Provide training and guidance to team members to ensure they are equipped to handle customer inquiries.
4. Performance Monitoring: Monitor team performance and provide feedback for improvement.

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Skills:

1. Leadership Skills: Strong leadership and team management skills.
2. Communication Skills: Excellent verbal and written communication skills.
3. Problem-Solving Skills: Ability to resolve customer complaints and issues.
4. Customer Service: Strong customer service skills and understanding of customer service techniques.

Tags: 

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