Amul Recruitment 2024

As a Collection Agent at Amul, you will be responsible for contacting customers who have outstanding payments and ensuring that these debts are collected in a timely manner.

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Responsibilities

Debt Collection: Contact customers with overdue payments and negotiate terms of repayment.
Record Keeping: Maintain accurate records of customer payment history.
Customer Service: Provide excellent customer service while handling collection calls.
Compliance: Ensure all collection activities are compliant with legal and ethical standards.

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Skills

Communication Skills: Excellent verbal and written communication skills.
Negotiation Skills: Ability to negotiate payment terms with customers.
Attention to Detail: Ability to maintain accurate records of customer interactions.
Problem-Solving Skills: Ability to resolve issues related to payment disputes.

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