Flipkart Recruitment 2024

We are looking for a competent Help Desk Worker to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

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Responsibilities:

1. Serve as the first point of contact for customers seeking technical assistance over the phone or email.
2. Perform remote troubleshooting through diagnostic techniques and pertinent questions.
3. Determine the best solution based on the issue and details provided by customers.

   

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Skills:

1. Good understanding of computer systems, mobile devices and other tech products.
2. Ability to diagnose and resolve basic technical issues.
3. Excellent communication skills.

Tags

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