Position title
Snapdeal Recruitment 2023 - All India Jobs - Customer Care Associate Post
Job Location
India
Remote work from: India
Base Salary
USD15,000-USD19,000 Per month
Qualifications
12th
Employment Type
Full-time
Description
Snapdeal Recruitment 2023
Snapdeal is looking for a passionate and customer-oriented Customer Care Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing world-class customer service to Snapdeal's customers, resolving their issues and concerns, and helping them to get the most out of our products and services.
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Responsibilities:
- Provide excellent customer service to Snapdeal's customers over the phone, email, and chat
- Resolve customer issues and concerns in a timely and efficient manner
- Provide information and advice on Snapdeal's products and services
- Build and maintain relationships with customers
- Gather and analyze customer feedback to identify areas for improvement
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Skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and customer relationship management (CRM) software
- Knowledge of Snapdeal's products and services (a plus)
Qualifications
- High school diploma or equivalent
- Fresher
Hiring organization
Date posted
October 19, 2023
Valid through
February 29, 2024
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