Lenskart Recruitment 2023

We are looking for a customer service representative who is passionate about helping people. In this role, you will be responsible for providing excellent customer service to all of our customers, both in-store and online. You will answer customer questions about our products and services, help them find the best solutions for their needs, and resolve any issues they may have. You will also build and maintain positive relationships with our customers.

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Responsibilities

• Provide excellent customer service to all customers, both in-store and online.
• Answer customer questions about Lenskart products and services, and help them find the best solutions for their needs.
• Resolve customer issues and complaints promptly and efficiently.
• Build and maintain positive relationships with customers.
• Stay up-to-date on all Lenskart products and services.

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Skills and Qualifications

• Excellent customer service skills, including a friendly and professional demeanor, the ability to listen effectively, and the ability to resolve issues quickly and efficiently.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask and work under pressure.
• Proficiency in using Microsoft Office Suite.
• High school diploma or equivalent.