Amul Recruitment 2023

Amul is looking for a Customer Care Associate to join our team. As a Customer Care Associate, you will be responsible for providing excellent customer service to our customers, both internally and externally. You will be the first point of contact for many of our customers, and you will play a vital role in ensuring that they have a positive experience with Amul.

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Responsibilities:

• Respond to customer inquiries and requests in a timely and professional manner, via phone, email, and chat.
• Resolve customer issues quickly and efficiently, and escalate complex issues to the appropriate team.
• Provide information and support to customers about Amul's products and services.
• Build and maintain positive relationships with customers.
• Collect and analyze customer feedback to identify areas for improvement.

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Skills:

• Customer service skills
• Communication skills
• Interpersonal skills
• Problem-solving skills
• Analytical skills
• Proficiency in Microsoft Office Suite