Meesho Recruitment 2024

We are looking for a customer support analyst to join our team and help us provide exceptional service to our users.

Meesho Career

Responsibilities:

1. Responding to user queries and complaints via phone, email, chat, or social media
2. Troubleshooting and resolving user issues related to the app, orders, payments, refunds, etc.
3. Escalating complex or critical cases to the relevant teams or managers
4. Collecting and analyzing user feedback and suggestions to improve the product and service quality

Meesho Jobs Near Me

Skills:

1. A bachelor’s degree in any discipline
2. At least 1 year of experience in customer support, preferably in the e-commerce or social media industry
3. Excellent communication, listening, and empathy skills
4. A proficient knowledge of MS Office, CRM software, and Meesho app
5. A flexible and adaptable attitude to work in a fast-paced and dynamic environment

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