Rapido Recruitment 2024

We are looking for a Customer Officer to join our team. The ideal candidate will be able to provide 100% human-friendly customer service that is engaging, informative, and free of plagiarism. The candidate should be able to work independently and as part of a team, and should be able to meet deadlines.

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Responsibilities:

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Resolving customer complaints and issues in a satisfactory and timely manner.
3. Maintaining accurate records of customer interactions and transactions.
4. Collaborating with other team members to develop customer service strategies that align with our business goals.

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Skills:

1. Excellent written and verbal communication skills.
2. Strong problem-solving and analytical skills.
3. Ability to work independently and as part of a team.
4. Proficiency in Microsoft Office and Google Suite.
5. Familiarity with customer service software and tools.

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