Rapido Recruitment 2024

We are seeking a dedicated and empathetic Customer Care Executive to join our team at Rapido. The candidate will be responsible for addressing customer queries, resolving complaints, and ensuring maximum client satisfaction.

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Responsibilities:

1. Handle customer inquiries, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
2. Build sustainable relationships and trust with customers through open and interactive communication.
3. Keep records of customer interactions, process customer accounts, and file documents.

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Skills:

1. • Excellent communication and interpersonal skills.
   • Ability to multi-task, prioritize, and manage time effectively.
   • Customer orientation and ability to adapt/respond to different types of characters.

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