Mother Dairy Recruitment 2024

Mother Dairy is India's leading dairy company, offering a range of quality products and brands to customers across the country. We are looking for a customer care executive who can provide excellent service to our customers and resolve their queries and issues.

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Responsibilities:

1. Handling inbound and outbound calls, emails, and chats from customers and providing them with accurate information and solutions.
   - Escalating complex cases to the relevant teams and following up until closure.
   - Maintaining a high level of customer satisfaction and loyalty by ensuring a positive and professional interaction with every customer.
   - Providing feedback and suggestions to improve the quality of service and customer experience.

Mother Dairy Jobs Near Me

Skills:

1. A bachelor's degree or equivalent qualification in any stream.
   - Excellent communication skills in Hindi and English, both verbal and written.
   - A customer-centric attitude and a problem-solving mindset.
   - Basic computer skills and familiarity with CRM software and social media platforms.
   - Ability to work in a fast-paced and dynamic environment and handle pressure and deadlines.

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